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How our free assessment works

  1. Tell us what happened. Request a call-back or call 0800 612 4970. Tell us about the treatment, when it happened and how it affected you.
  2. We assess your enquiry. We look at whether the care may have fallen below an acceptable standard and caused harm. This is free and confidential.
  3. Referral to the right solicitor. We have a panel of specialist medical negligence solicitors. If your enquiry is suitable, we refer it to the solicitor on our panel who best suits your needs. That solicitor then advises you and manages the claim.

The solicitor will explain any legal fees and funding arrangements before you decide whether to proceed.

Claims we can assess

We also assess claims involving sepsis, cauda equina syndrome, missed strokes and fractures, hospital-acquired infections and cosmetic surgery.

Medical negligence claims: common questions

Is the initial assessment really free?

Yes. Our initial assessment is free and confidential, and you are under no obligation to continue.

Which areas do you cover?

We help people in England and Wales who have been harmed by NHS or private medical care.

What happens after I request a call-back?

We speak to you about what happened, assess whether your enquiry is suitable, and if it is, refer you to a specialist medical negligence solicitor.

Can you help if my care was private rather than NHS?

Yes. We assess claims about both NHS and private care, including private hospital groups.

How do you choose which solicitor handles my claim?

We have a panel of specialist medical negligence solicitors. We match your potential claim to the solicitor who best suits your needs, based on the type of treatment involved and what you tell us about what happened.

Are you a law firm?

No. Medical Negligence Consultants is a claims management company regulated by the Financial Conduct Authority (FCA). We have a panel of solicitors, and we refer your potential claim to the solicitor who best suits your needs. The solicitor provides the legal advice and manages your claim.

How long do I have to make a medical negligence claim?

In England and Wales the usual time limit is three years from the date of the negligence, or from when you first knew it had caused harm. Different rules can apply for children and for people who lack mental capacity.

Read our full medical negligence FAQ guide

Or, call 0800 612 4970

Medical Negligence Consultants is a claims management company regulated by the Financial Conduct Authority (FCA). We offer a free, confidential initial assessment if you think NHS or private care in England or Wales harmed you or a family member. We have a panel of specialist solicitors and will refer your potential claim to the one who best suits your needs.

What counts as medical negligence?

Medical negligence happens when a healthcare professional provides care below the accepted standard and that failure causes avoidable harm or makes an existing condition worse. It can occur in NHS or private care, including GP surgeries, hospitals and A&E departments.

Can I claim for dental negligence?

Dental negligence is treatment that falls below a reasonable standard of dental care and causes avoidable harm, such as nerve damage, wrongly extracted teeth, missed oral cancer or failed implants. Claims can involve NHS or private dentists.

Can I claim for care home neglect?

Care home neglect is a failure to provide the care a resident needs, leading to avoidable harm such as pressure sores, falls, malnutrition, dehydration or medication errors. Residents or their families can ask for an assessment of the care provided.

Can I claim for a birth injury?

A birth injury claim may be possible when avoidable errors before, during or after delivery harm a mother or baby, including some cases involving Erb's palsy, cerebral palsy or stillbirth. The rules for children's time limits differ from those for adults.

Request a call-back

Simply complete this form and one of our experts will be in touch to discuss your case.

Our friendly team are on hand 9am – 9pm, 7 days a week to answer any questions and help you achieve the justice that you deserve. Please don’t hesitate to give us a call…