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Free call-back and enquiries

If you think poor medical care has harmed you or someone close to you, get in touch. Call 0800 612 4970 or request a call-back using the form alongside. Our team is available 9am to 9pm, seven days a week. The first conversation is free and confidential, and you are under no obligation to go further.

Ways to contact us

Phone: 0800 612 4970 (free to call). Open 9am to 9pm, seven days a week.

Request a call-back: Complete the form alongside and one of our team will phone you.

Email: enquiries@medicalnegligenceconsultants.co.uk

Post: Medical Negligence Consultants, 9 Albert Embankment, London SE1 7HG

Request a call-back

Complete the existing contact form alongside this information.

What happens when you contact us

  1. We listen. Tell us about the treatment, when it happened and how it affected you. Share only what you are comfortable with.
  2. We assess. We look at whether the care may have fallen below an acceptable standard and caused harm. This is free and confidential.
  3. We refer. If your enquiry is suitable, we refer it to the solicitor on our panel who best suits your needs. That solicitor advises you, manages the claim and explains legal fees and funding, including any No Win No Fee arrangement, before you decide whether to proceed.

For the full process, time limits and common questions, see our Start a claim page.

Who we are

Medical Negligence Consultants is a trading name of Flybell Limited. We are a claims management company, regulated by the Financial Conduct Authority (FRN 836324), and not a law firm. We offer a free initial assessment to people affected by poor medical care in England and Wales, and refer suitable enquiries to specialist medical negligence solicitors on our panel.

Complaints

If you have a complaint about our service, please contact us using the telephone number, email or postal address above and tell us what happened. We will explain our complaints process and any applicable right to refer an unresolved complaint to the Financial Ombudsman Service.